Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Discount Dana (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://discountdana.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@discountdana.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@discountdana.com
I've had several stands on my desk over the years for my phone and my biggest problem with all of them was that they would tip over when I would tap on the phone to pause a song or accept a call or whatever. And if I had a charging cable connected, it would make it even worst because my phone wouldn't always sit all the way on the stand, it was kind of being held up by the cord. That's one of the things that doesn't happen with the Nulaxy stand. The fact that this stand has joints that allow you to customize the position of where you want to set is a huge plus in my opinion. I'm able to set the position of the stand to a point where the charging cable doesn't interfere with how it sits on the stand. The joints are also not flimsy at all. They are sturdy enough where they do not move once you set them to a position you want but not so hard that you can't move it to a different position if needed. Plus the rubber pieces at the bottom of the base also keep it from slipping around your desk, like I've seen with other stands. I've also used it with my mobile phone and my tablet and have had no issues with either. It's sturdy enough to hold the weight of either devices. Another thing I've also really liked about this stand is that I can just fold it up and just toss it in my backpack. It's very slim when it's folded and very light (seems to be made out of aluminum). My only gripe here is that the hooks where the phone sit do extend out a little bit at the bottom and have scratched against something in my bag and did peel off some of the paint. But I've been able to just paint it over with some I have at home. Although it keeps happening over and over. But in my opinion, this is a small thing since the stand is very functional.
PROS: • Perfect for video chatting, eliminating the stress placed on your hands and arms from constantly switching back and forth during long chat sessions, and providing a hands-free environment • Perfect for using it as a charging stand next to the bed side • No more struggling to lean the phone on the side of a wall during video chat, only to have it fall down moments later • Big bottom padding stabilizes the stand, preventing it from sliding and providing a sturdy foundation when adjusting the angle viewing point or during phone usage • Big bottom silicone soft pad prevents not only scratching the base of the stand, but also the base of where the stand is placed • Two leg silicone soft pads as well as the U-shaped pad prevents the bottom and back of the phone, or any device, from scratching and scuffs, while also providing a sturdy foundation to keep the device stabilized • Multiple viewing angles allows versatility to adapt to any environment, whether it'd be standing up, lying down, or just sitting, placing the screen exactly where desired • Two legs has ample spacing to fit most phones with thicker cases • Aluminum material is thick, strong, and durability is high, while also being fairly lightweight • Hole openings in the back-plate allows neat placement of charging cable or power cable CONS: • Viewing angle can be a little stiff to adjust • Hinge is tight, therefore prolong periods of usage in frequent viewing angle adjustments may loosen its tightness
I have been using this phone holder for over two months and I'm happy with it so far. Pros: > Holds its angle perfectly, never gets loose. > simple yet functional Cons: > none
The price seemed high for what it is. But I'm SO GLAD I overcame my hesitation and bought this extremely well made heavy duty but great high end looking phone desk stand. The matte finish and elegant curves will look great on my desk at work. The thick aluminum is no toy. Unless it's run over by a car it'll outlive me. And I especially appreciated the thin unobtrusive rubber feet that'll keep the stand from sliding if my charging cable is jostled. I expect that my coworkers will ask where they can buy one...and I'll tell them. (& I just now bought another one for home!)
I LOVE this cellphone stand! It was a game changer for my home office. Before, I’d prop my cell on the laptop edge, or book, or anything to access the mute button easier (and other functions). Living in the country, in a valley, I’d loose reception if I swiveled even a little in my chair, so I always had to ground the cell on my desktop. Now, my work cellphone is always at the perfect angle to access its functions in and out of a call; plus, the speaker is more vibrant, I guess because the sound is projected off of the desktop. The cellphone itself, is always accessible in it’s new, grounded home next to my monitor. Also, it’s so much better to see incoming calls and texts, even when I am a few feet away from the desk. Of all of the stands I looked at, I suspected this was the best rubberized base pad out there, and it turned out to be true. My wife has another brand, with small round rubber pads, and I noted mine was superior in not slipping. It’s extremely sturdy, and has the right amount of tension in it’s flip feature. The wide feet for the phone allows me to use it with my cell case on. It’s sturdy enough for my iPad, as well. I have been highly recommending it to my colleagues and friends. You can’t beat the function of this item for such an incredibly low price.
I've needed something to hold my tablet up away from the water glass by the bed for a while now. I had a cute little plastic beach chair, but I recently moved in with family temporarily and it's in storage. This stand is perfect. It's well made of solid metal and the non-slip pad on the bottom means it stays put. My phone has a ring on the back of the case, but there's more than enough room for it too. In fact, it fits better on this than on the beach chair. The stand also has a hole in it so you can pass your power cord through instead of looping it awkwardly around. It's attractive, too — it looks very nice on the side table near my bed or on my sofa. I'm very happy with my purchase!
I bought this because I liked the fact that I can adjust the angle. With other stands,at work, the lights above my desk glare off the screen and I cant see anything. This is perfect. The angle moves easily with pressure but it has enough friction that it isnt going to move on it's own. There is plenty of room for phones with thick cases too. The padding is in the right places as well so there is no damage to the phone of the surface the stand is on. Love it!
This the second one I purchased for my wife, as she loves the one she received as a Christmas gift from me so much she asked for another one. The finish has proven quite durable as well as she takes it wherever she goes. The non-skid pad on the bottom has not separated from the base and provides stable footing on multiple surfaces - it's a great product for our purposes!
I love my phone stand. I keep one next to my bed and I love that when the phone rings I don't have to be reaching out to my night stand just to see who is calling or texting. I'm so happy with it, I bought one for my home office and my work office. I've also bought several others to give out as gifts. Great when you have a last minute or unexpected gift or just to say thank you to someone. It's the gift that keeps on giving. They are great for everybody no matter gender or age.
I assumed I would receive an adequate but also cheap product that might do the job but little more. I could not have been more wrong! This stand is a marvel. It is extremely well made, solid, and clearly long-lasting. Put simply, I love it and am already hitting myself for not ordering it months ago. If there is a better product on the market that is as reasonably priced, I surely have never found it and I would bet no-one else has either.
I selected this stand because I have a Pop Socket on my case, and I needed a case that would allow me to account for that on the back of the phone case, and still allow viewing the screen at any angle. It does exactly that. It's well-made, sturdy construction, and the holes in the spine allow me to wrap my charging cable through it so it doesn't slip out and fall behind my desk every time I unplug it. It easily allows me to turn my phone sideways to watch a TV show, and has appropriate spacing in the bottom for both charging cables and head phone jack.
This stand is VERY sturdy and well made. Holds either iPhone 8 or 8+ with no problem, Great no skid pad on the base so no sliding around the desk and there are also no-skid pads in the cradle arms so the phone sits solidly in the arms. I don’t have to hold the base and phone either to tap my phone awake or icons on the home screen ... that’s how substantially weighted this product is. I highly recommend it.
This is a simple little cell phone stand or tablet stand and it is designed beautifully. It is sturdy, with a couple of no-slip strips in strategic places, and the holder can be tilted up and down so you can adjust the angle of your phone (or tablet) while you use it. The bracket in which the phone (or tablet) sits is roomy enough to accommodate most thicknesses, and your phone (or tablet) can easily be propped vertically or horizontally. The design does not get in the way if you need to attach a charging cord to your phone (or tablet) while using it. The color offerings and shape of the stand are nice looking, too, so it will look good on your desk even when you are not using it!
I wanted something to get my phone or tablet from taking up desk space, so I ordered this stand. It has done extreme well. I have one from another manufacture for several years and use that on my night stand so I though one on my desk would be helpful as well. This one is almost exactly the same as my older one except the older one is about an inch wider in both base, hinge and cradle. I have not had any problems with this tipping over with my phone or ipad mini, but the later , as you can see from the photos is probably the biggest thing you will want to hold in it. The build quality is really good. Its solid metal with a beefy hinge on it. The hinge is nice and tight, but not super hard to re-position. It would hold a lot more than a ipad mini weight wise, but size wise it would start getting in the dangerously tippy area. I give it five stars for function and build. Does exactly what its supposed to for a good price.
I just received this stand today in the silver color. My iPhone 6s plus with otter box defender case fits with room to spare. I like the versatility—-vertical or landscape placement—-and the adjustability. It is sturdy and appears well built. I see it protecting my phone from spills on the counters and tables. I expect it will last for the life of this phone. My only complaint is that it wasnt available in black.
Product is great. It is sturdy. It doesn't slide around on a standard hard (Formica, etc) surface. The adjustable part works well, keeping the chosen tilt in place when using/touching the device. The charging cord can be plugged while the phone is in the holder. It is portable. The pad on the bottom keeps in place, it does not have a sticky substance. Material appears to be similar to silicone which just holds on to what ever it touches, yet can be picked up and moved easily.
I travel a lot, and I got tired of holding my phone to watch movies on the airplane. This little device saved the day. It doesn't slip on the tray table even when the pilots are doing crazy stuff and the flight attendants are banging past your seat with the cart. I like the port for the cord and the adjustable angle. It fits nicely in my purse when I am not using it; just fold the hook piece flat and slip it in a purse sideways. It goes with me on every trip.
I thought this stand would make it easier for me to find my phone on my desk while I was working. I didn’t expect it to be any more useful than that. I was mistaken! I can move it all over the house and have quick access to my phone and all of its information. I can hear the phone when it rings or sends a notification. I can even block calls from the dreaded robo callers more easily. It is a slick little gadget. I’m impressed. My husband actually took mine and ordered another one for me. We are very sat with all aspects of this product and feel it was well worth the price
What an excellent product! I only wish I had discovered it sooner. Especially as a senior, your stand allows for soooo much easier use of electronics. This sturdy stand allows me to adjust position while not only cradling my cell phone when charging, it allows the screen to be seen on a table or nightstand to view the incoming call or notification without having to pick up the phone. The stand easily holds steady while touching the screen and allows for hands free phone calls and viewing. Video calling and the ability to use this as a "third hand" to hold the phone while writing down messages or providing a safe place from spills on the kitchen counter while cooking makes this stand an invaluable find. I highly recommend this to anyone with a cell phone/tablet, the sturdy quality, slip proof grip and adjustable angle are perfect. I have even used it to hold a hand mirror leaving hands free to apply make up, grooming etc. No more struggling to reach for and pick up the phone from a flat surface with my older arthritic hands. I ordered one for my husband also. WE BOTH THANK YOU AGAIN!
Beautiful piece of work. Sturdy and stylish, the blush gold is the perfect shade for someone like me who detests pink. My old stand was damaging my charger cord because it's profile was just too low, this multi adjustable stand is rigid enough for me to keep using the phone while it's charging without holding it. You can reliably text, email or use social media without any wobbling and the 2 phone hooks are rubber padded so the phone won't slip AND the hooks are spaced far enough from the phone that you can use the back button and the close all button unobstructed. The substantial rubber pad on the bottom very effectively keeps the phone stable on most any surface including bedding. I'll probably be gifting this product to friends and family for holidays and birthdays. I'm rarely totally satisfied with an order, this one is 💯%.